Competition Details

Credit Transfer Officer
17-252
Doon
Registrar's Office
F
$26.18 - $30.35
35
$26.18
Friday, September 8, 2017
Sunday, September 17, 2017 (midnight)
Support-Full-Time (Temporary) - Appendix D

Description:

Vacancy Type: Full-time temporary support staff replacement position Appendix D contract September 2017 – September 2018 (Full-time support staff will be given first consideration)

Responsibilities:

We require a qualified individual to facilitate and coordinate the credit transfer and prior learning assessment and recognition (PLAR) processes along with providing information to clients/students regarding Credit Transfer, Advanced Standing and Prior Learning Assessment and Recognition processes/procedures and protocols.

RESPONSIBILITIES:

  • Provide information on how to access available transfer credit and prior learning assessment supports/provisions and ensuring the development, maintenance and currency of such tools
  • Orient and/or guide clients/applicants/students/staff on pathways/advanced standing and credit transfer processes
  • Inform students and staff of the credit transfer implications on Fees (full to part-time status), along with Graduation Status, Timetables, Transfer Credit Letters, etc.
  • Compile information on transfer credit and prior learning assessment
  • Work with students, coordinators and chairs on adhering to credit transfer policies and procedures
  • Advise students of options/alternatives when credit requests are denied (e.g. PLAR, appeals)
  • Determine when exceptions to the credit transfer policy should be evaluated by Academic Administration and the Registrar; ensuring exceptions are recorded and tracked appropriately
  • Work with academic advisors/program coordinators, subject matter experts and program chairs to validate and maintain the credit transfer database
  • Coordinate data collection for reports to the Ministry re: funding proposal
  • Prepare summary reports to support the Ministry Pathway funding
  • Respond to enquiries from applicants/students on credit transfer/advanced standing and PLAR
  • Track/record requests for credit transfer/advanced standing and initiate follow up on outstanding and/or incomplete requests
  • Serve as liaison between the IT department and the Credit Transfer office to ensure thorough and consistent testing and utilization of administrative and the student system as they pertain to Credit Transfer and Prior Learning functions
  • Assist with planning, coordinating, scheduling, maintaining, and supporting user acceptance test activities for the Credit Transfer office
  • Interact with the Computer Systems department to help create accurate, comprehensive, operational and timely business requirements
  • Verify development initiatives (enhancements, code fixes) are delivered in accordance with the agreed-upon specifications and without negatively impacting business processes or functions critical to Credit Transfer processes
  • Serve as liaison with Academic Administration, International Admissions and other departments to ensure clear articulation of internal pathways and curriculum mapping for advanced standing and credit transfer purposes as they affect international and advanced standing students
  • Coordinate and deliver information sessions/workshops to students on the credit transfer process and to request credit transfer before semester start-up
  • Coordinate and deliver orientation sessions/events for advanced standing students
  • Provide back up for the maintenance of the ONTransfer.ca website to the Student Pathways Officer
  • Coordinate the development/review of materials support promotion and explanation of credit transfer process to internal and external audiences such as:  Credit Transfer Manual; Credit Transfer Guide; Conestoga website; PLAR promotion material

Qualifications:

  • Three year diploma/degree in Arts, Business, or Communications
  • Three years of experience with customer service preferably in an educational environment; working with multiple large databases, administration
  • Intermediate to advanced skill in excel, word and power point
  • Advanced oral and written communication skills
  • Demonstrated ability to make presentations to large, diverse groups
  • Excellent organizational skills; ability to complete multiple tasks with frequent interruptions
  • Good judgment as well as strong problem solving and decision making abilities
  • Ability to deliver exception customer service, anticipate customer needs and respond appropriately
  • Ability to work independently with minimal supervision as well as in a team environment
  • Ability to plan and organize multiple tasks
  • Demonstrated ability to work under pressure and in demanding situations

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We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources.