Competition Details

International Student Advisor - Repost
International Office
$30.60 - $35.53
Friday, November 3, 2017
Sunday, November 12, 2017 (midnight)


New full-time support staff averaging of hours position


We require a qualified Regulated International Student Immigration Advisor (RISIA) to provide advising to international students with regard to study and work permits, visas, employment, student life, cultural adjustment, dependents and related issues. • Provide accurate, timely one-on-one advising to international students with regard to study and work permits, visas, employment, student life, cultural adjustment, dependents and related issues

• Manage complex cases involving students’ immigration, as it pertains to studying in Canada, their wellbeing and other matters

• Interpret and comply with Immigration, Refugees and Citizenship Canada (IRCC) manuals, operational bulletins, policies and codes of ethics, privacy legislation, etc.

• Remain current on IRCC changes, updates and notices, and disseminate this information to appropriate stakeholders in a timely manner

• Conduct research, interpret legislations, regulations and policies; communicate findings and practices to colleagues, Conestoga departments, students and stakeholders

• Maintain essential immigration procedures and information documents in collaboration with advisor colleagues

• Provide timely, accurate guidance and support to college stakeholders i.e. faculty, co-op officers, etc., as required and as it pertains to international students’ study/ immigration status;

• Remain current on relevant college procedures and policies

• Provide guidance and advice to recruiters and agents as it relates to the status of prospective students’ study/work permits and visas

• Use the Student Information System (SIS) to extract and compile accurate, timely IRCC-required compliance reports on the status of international students currently studying at Conestoga

• Generate letters and correspondence for International students’ IRCC requirements ensuring accuracy and efficacy

• Prepare and submit reports as required or requested

• Provide on-site support at various campuses as requested

• Develop, coordinate and facilitate specialized workshops as they relate to international student immigration status, i.e. co-op/placement work permit, post-grad work permit, permanent residency, etc., including securing qualified speakers/guests and delivery at various campuses

• Participate in new student orientation and on-campus, cross-departmental activities such as Cambridge and Waterloo Campus Open Houses

• Create and disseminate timely correspondence to students in relation to immigration status information i.e. reminder to renew permits, etc.

• Maintain a good working knowledge of admissions processes and college policies and procedures, and remain current on any changes, updates to same

• Respond to general admissions inquiries, forwarding to the appropriate person or department

• Provide support to the admissions team as appropriate and required;

• Provide front desk coverage to support colleagues’ lunches, breaks, holidays, etc.

• Use working knowledge of the Qnomy queuing system to assist team members when required  


• Three year diploma/degree in relevant field of study that may include business or international business plus a Regulated International Student Immigration Advisor (RISIA) designation as recognized by RCCIC and IRCC

• Three years of experience in a student advising role within an international student setting

• Highly knowledgeable about IRCC policies and procedures pertaining to international students

• A working knowledge of Canada Customs and Immigration rules and regulations as it pertains to international students

• Strong communication, customer service, conflict resolution and problem solving skills

• Strong research skills including interpreting legislations, regulations and policies

• Proven advocacy skills as evidenced by experience assisting clients from diverse cultural and linguistic backgrounds

• Experience developing and delivering workshops and information sessions

• Computer skills and experience using the Internet and Microsoft Office (Word, Excel, and PowerPoint)

• Must be self-directed with the ability to work independently and as a team member

• Demonstrated organizational and time management skills with the ability to multitask and set priorities

• Proven ability to work collaboratively and maintain strong relationships, with internal and external partners

• Ability to travel to other campuses or community organizations as required

• Ability to work non-traditional hours to attend student social events, including orientation as required

• Second language an asset

• Must maintain in good standing and upgrade as required, RISIA designation with the Immigration Consultants of Canada Regulatory Council (ICCRC)


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We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources.